Hi, I'm
Jesse Altman
Senior Technical Architect
Software engineer and architect leveraging AI tools to build AI products.
Salesforce MVP Hall of Fame inductee.
Currently building AI enterprise solutions at Certinia.
About Me
I currently work for Certinia (formerly FinancialForce) as a Senior Technical Architect helping build scalable and secure AI empowered products such as the Certinia Professional Services Cloud solution.
My current role combines customer-facing work and engineering work. On the customer side, I routinely engage directly with our largest customers through sales (advising sales engineering on challenges such as scale/performance), implementation (advising professional services and customer IT orgs on integration strategy), and during support (as the highest support tier possible on the most complex issues).
On the engineering side, I leverage AI tooling to build AI-enhanced products while maintaining secure, highly scalable solutions. I work with our globally distributed development teams by assisting in product system design, ensuring clear, consistent collaboration across teams, and ensuring proper engineering standards are followed.
Experience
Certinia (formerly FinancialForce)
10+ yearsSoftware Engineer → Sr. Software Engineer → Architecture Lead → Technical Architect → Senior Technical Architect
I started as a Software Engineer working directly on a scrum team on the Human Capital Management (HCM) product, before transitioning to Architecture Lead as more teams rolled onto that product. As the company grew, I became the lead architect on the Professional Services Automation (PSA) product.
PSA has grown to become a true market leader in the professional services space. With that success, we've expanded into other areas under the Professional Services Cloud banner, including Services CPQ and Customer Success Cloud, both products I have engaged regularly with.
After 7 years on PSA, I transitioned into the architecture team specializing in performance and scale work during a time of explosive growth, supporting go lives of some of the largest services businesses on the planet. As the AI revolution has continued, my expertise has shifted to use AI tools to develop AI-enhanced products where I put most of my focus today.
Trifecta Technologies
4 yearsAssociated Developer → Developer → Project Manager
I jumped around different technologies quite a bit, gaining experience in Java, C#, PHP, and more. While primarily a software engineer, I also took on the role of Project Manager for a period.
One of my main accomplishments at Trifecta was helping kickstart their Salesforce consulting practice. I was the first engineer to get certified on the Salesforce platform and eventually leveraged that into a Salesforce MVP title.
Formal Education & Certifications
Penn State University
Bachelor of Science, Information Sciences and Technology
Integration and Application Option
University Park · Class of 2010
Salesforce Certifications
- Platform Developer I
- Platform Developer II
- Platform App Builder
- Administrator
- Advanced Administrator
- Sales Cloud Consultant
- Service Cloud Consultant
Java Certification
- Java SE7 Certified Programmer
Salesforce MVP Hall of Fame
One of the proudest moments of my career was being named a Salesforce MVP.
Salesforce MVPs are product experts and community leaders committed to continuing their learning, sharing their expertise, and finding ways to innovate within the Salesforce ecosystem.
After being renewed for a total of five years and having consistently showcased the program's pillars of expertise, leadership, and generosity, I was selected for the Salesforce MVP Hall of Fame.
Personal Life
I am happily married to my beautiful wife Sam and a proud father of two amazing young kids, Lucas and Sadie, living in Pennsylvania, USA.
Our family also includes a huge Newfypoo (Newfoundland and Poodle mix) named Captain Ziggyboom (goes by Ziggy), a small orange tabby cat named General Snackattack (goes by Snack), and three ball pythons: Professor Bazinga, Princess Poppy, and Lt. Dan.
In my free time, I try to spend as much time as possible with family, but at the end of the day I'm a big nerd at heart. My passions include playing video games, jamming out on my bass, playing board games with friends, and just generally trying to have a good time. I'm a relatively laid-back person who enjoys going with the flow.
