Jesse Altman

Salesforce Architect

Tips To Promote Chatter Adoption

Salesforce’s Chatter optimizes the concept of a Social Enterprise. Chatter will make your business social by connecting employees and providing the ability to easily disseminate information about sales opportunities, customers, and other aspects of your business. Chatter provides feeds, mentions, direct messages, Likes, and so much more. Chatter provides access through the Salesforce UI, your

Salesforce Certification Series: Service Cloud Consultant

Overview The Salesforce Service Cloud Consultant Certification is intended for Salesforce experts who specialize in designing contact center solutions that make use of cases, knowledge base, and portals, designing interaction channels and building interfaces to maximize agent productivity, and managing data and design analytics that track key industry metrics. The Salesforce.com Service Cloud Consultant exam

Salesforce Certification Series: Sales Cloud Consultant

Overview The Salesforce Sales Cloud Consultant Certification is intended for Salesforce experts who specialize in designing Sales and Marketing solutions to meet business requirements, designing applications and interfaces that maximize user productivity, and managing data and design analytics to track key Sales Cloud metrics. The Salesforce.com Certified Sales Cloud Consultant exam is designed for implementation

Salesforce Certification Series: Advanced Developer

Overview The Salesforce Advanced Developer Certification is intended for Salesforce experts who specialize in developing custom applications using Apex and Visualforce, managing the development lifecycle and environments, and writing and executing comprehensive test plans. The Advanced Developer certification, also called DEV-501, is not an exam for a beginner. By passing the Advanced Developer certification, it

Salesforce Certification Series: Developer

Overview The Salesforce Developer Certification is intended for Salesforce experts who specialize in building custom applications using the point-and-click capabilities of the platform, designing the data model, user interface, business logic, and security for custom applications, and designing reports, dashboards, and portals. The Developer certification, also called DEV-401 builds on the information learned from the

Salesforce Certification Series: Advanced Administrator

Overview The Salesforce Advanced Administrator Certification is intended for Salesforce experts who leverage the advanced administration capabilities of Salesforce, optimize and extend Sales Cloud and Service Cloud applications, and design advanced reports, dashboards, and business process automation. In order to attempt this exam, you must have already passed the Salesforce Administrator certification. The Advanced Administrator

Salesforce Certification Series: Administrator

Overview The Salesforce Administrator Certification is intended for Salesforce experts who specialize in managing users, data, and security, maintaining and customizing Sales Cloud and Service Cloud applications, and building reports, dashboards, and workflow. The Administrator certification, also called ADM201, is the first Salesforce certification you should attempt to take. By passing the Administrator certification, it

Salesforce.com Workbench Overview

The Salesforce.com Workbench is an incredibly powerful tool. It provides such a large suite of tools that can transform the way you work with the Salesforce.com platform. A brief description from the documentation: Workbench is a powerful, web-based suite of tools designed for administrators and developers to interact with Salesforce.com organizations via the Force.com APIs.

Useful Google Chrome Extensions for Salesforce

From my experience, there is a general consensus that Google Chrome is one of the best web browsers currently available. Tools like the Developer Tools allow users who understand what they are doing to edit the DOM and styles and monitor performance. On top of all that, Google Chrome provides the best suite of JavaScript

Proper Unit Test Structure in Apex

A unit test is typically described as: a method by which individual units of source code, sets of one or more computer program modules together with associated control data, usage procedures, and operating procedures, are tested to determine if they are fit for use. In Salesforce, unit tests are really much more similar to integration